FAQ
Frequently Asked Questions
How far in advance do I need to order?
You can see the available dates displayed on the calendar while ordering online. All online orders must be done at least one business day in advance to allow for processing. Also, note that there is no guaranteed delivery time, so if a container is needed first thing in the morning, delivery should be scheduled for the day prior.
Will I be billed for extra weight?
Yes, additional charges will be levied if your tonnage goes over the included tons quoted in your order.
Is it necessary for someone to be there when they deliver or remove my container?
It is preferred, but not necessary to have someone onsite for delivery or removal of the container. The driver will use their best judgment and place the container in the safest accessible area when delivering the container. However, if an onsite contact is not available for delivery, you will be responsible for all charges involved with relocation of the dumpster should it be necessary. For removal; customer agrees to provide unobstructed access to the equipment on the scheduled pick-up day; if equipment is inaccessible customer is subject to additional pick-up charges, as terms and conditions apply.
Will it damage my new driveway?
The contractor highly recommends that the customer protect any surface where the roll-off is going to be placed with a 4’ x 8’ sheet of plywood. Customer affirms that any right-of-way provided by customer (disclosed in delivery questions) for the roll-off container is sufficient to bear the weight of all contractors’ equipment and vehicles required to perform the contracted service. The customer assumes all liabilities for damages to private driving surfaces, pavement or road surfaces and entire container placement site. The contractor shall not be responsible for any damages to any private driving surface, pavement or accompanying subsurface of any route associated to perform the service that was contracted.
What are the unacceptable materials items for roll-off containers?
Hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides & pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil/lubricating/hydraulic oil/oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum-contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids. Material must be level at the top of the container; nothing can be sticking out of the top. Additional requirements may apply based upon locality. Liability for appropriate waste remains with the customer as agreed to in the terms and conditions.
How large of a space do I need for the container/for delivery?
Please refer to the container dimensions listed below. It is recommended to provide space to accommodate double the amount of the width and height of the container to assure adequate height and space clearance.
How much can I expect my dumpster to weigh?
